Terms and Conditions

  • Pricing – Prices on the web are for online orders ONLY.
  • Product offerings, prices listed, and periodic web-only specials on www.melymar.com are limited to orders placed on our website ONLY. Product offering and/ or prices may vary at MJM International stores as well as orders placed over the phone.
  • Minimum Order – Our minimum online order for wholesale orders is $1,000.00.
  • Payment – Orders can be paid by using MasterCard, Visa or American Express Credit Cards only.
  • Order Processing & Shipping – Order processing usually takes 7 business days, but may take longer (up to 2 months) depending on product availability and peak seasonal periods. Domestic shipments in the U.S. are made via USPS service unless you specify otherwise. International shipments outside the U.S. are made using FedEx unless specified otherwise.
  • Freight Charges – All freight charges are added to your final bill and are based on the total actual weight of your package. Freight for air shipments is calculated using dimensional weight.
  • International Shipments – We do not calculate freight charges for International orders online. Please specify your preferred method of shipping and we will try to accommodate your request.
  • Returns & Exchanges – Returns are for merchandise credit only–NO REFUNDS. Exchanges can be made without penalty for equal or higher value merchandise as long as the original item is in new and usable condition and the exchange occurs within 30 days of original receipt. Any exchange which takes place after 30 days will result in a two to one exchange, meaning the purchase amount must be double that which is being returned at the time of the exchange. A return authorization number is required for all returns; please contact us for this information. Once you have received your RMA number it is your (the customer) responsibility to pay for the return freight back to our warehouse. A 20% restocking fee will be added to all returns that take place after 30 days. We make every effort to ensure your order is processed correctly. We will ship exactly what you order; we ask that you check your order carefully and review your order prior to submitting.
  • Damages – If you receive a damaged item, please contact us within 3 days of receipt for instructions.
  • Warranty – We offer a one year manufacture warranty on all items.

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